FAQ

Frequently asked questions

Subscriptions

How does Subscribe and Save work?
Pick a delivery frequency on any product page. You save 15% on every order and shipping is free. Skip, pause, swap products, or cancel anytime from your account.

Is there a commitment?
No. No contracts, no cancellation fees, no dark patterns. Canceling takes two clicks.

Products

Are your products tested?
Yes. Every batch is made in FDA-registered, GMP-certified US facilities and verified by third-party labs. Certificates of analysis are available on request.

When will I feel a difference?
It varies by product and person. Most customers report noticing changes after 2 to 4 weeks of consistent daily use. Consistency is the whole game, which is why we built the subscription.

Orders

When will my order ship?
Within 48 hours, from the United States. Most orders arrive in 3 to 5 business days with tracking.

What is your refund policy?
If you are not happy with your first order of any product, email us within 30 days and we will refund it.

Halewell+

What do members get?
20% off every order, all guided protocols included, early access to new products, and priority human support. Billed monthly, cancel anytime.